Technology and Internet Support

Need technical support with your District-issued Chromebook? Or haven’t picked one up yet?

Please note: Starting the week of August 17, Technology Support Centers will be open 5 days/week for families to obtain new Chromebooks, or get help with theirs. Please visit the following link for instructions and contact information:
You can also call: 215-400-4444 or email:

If you and your child are having difficulty getting to Google Classroom click here.

Please click here for online educational resources suggested by our Anne Frank Teachers! You will also find a video for our students!

If students do not have access to the internet, please visit the SDP Coronavirus Information Hub for information on free and low-cost internet services. You can also visit the City of Philadelphia’s website by clicking here for additional resources. Spectrum is also offering free access to internet during school closures and can be reached at  1-844-488-8398 for more information.

How to change languages

Document Translation

Website Tanslation

Internet Access

Free internet opportunity

Through PHLConnectED

I don’t have internet access, how do I get it for my students?

Internet Access Options for Families (PDF version)

Internet Access Options for Families (Web Version)

More Internet Access Options for Families (Web)


Chromebook Help

Tips and Tricks for Chromebooks

Brand New Chromebook Guide


iPad Help